Designing meaningful employee experiences step 2: Define the desired experience vision

Updated: Jun 22, 2018

What would the perfect work day look like? Nigel Borowski from ME+ explores how defining an experience vision challenges us to imagine that every day at work should recreate our best day at work.

It’s always easier to be negative and point out what’s wrong with something. Psychologist Edward de Bono identified six ‘thinking hats’ we wear in decision making – information, creativity, opportunity, emotion, process and risk – and acknowledged that it’s all to easy for the risk ‘hat’ (the fear of what might go wrong) to overpower the rest.

The same applies at work. It’s easier to moan about what’s not right than to take action to fix it. Blame gets thrown around, but the status quo remains. That’s why we need to flip the issue…

Take a more positive approach

Instead of thinking negatively, consider what the ideal experience of work would look like. To deliver meaningful employee experiences (EX), you need to define your desired experience vision (step two in our five steps to designing meaningful employee experiences).

Perfection is never reached and hard to define, but you can engage people to begin building a practical, realistic picture of their desired experience.

Defining the experience vision often involves mapping out a journey of how people actually do their best work. Putting them front and centre encourages them to take responsibility for their own experiences. Working through the process of mapping out the journey and testing how individuals, groups and the wider environment influence the experience starts to identify where action is needed.

Defining the ideal experience this way challenges us to take our best days at work and make them an everyday occurrence – building constancy, consistency… and making it sustainable. Once you have your experience vision, it’s time for Step 3: Identify the experience gap.

This blog post was written by the career experts behind ME+ – the career management app from Telos Partners. Find out more about what ME+ can do for you at

This is the third in our blog series on Designing Meaningful Employee Experiences.

Previous: Step 1: Capture today’s real experience

Next: Step 3: Identify the experience gap